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Help - Products
Download Your Photos
Download your photos to save your memories.
The downloaded photos contain high-resolution images in JPEG format. It will include all photos you had enhanced by adding borders or graphics. Some photos, such as ride captures, may be in lower resolution.
With your purchase, you may download as many times as you like over the next 30 days irrespective of the photo’s expiration date in your account.
After the download, you will continue to have access to your photos online until they expire as stated in "
Storage Policy
".
Our standard storage policy does not apply towards the photos you have downloaded .
Access Your Photos After Download
If your browser doesn't open .zip files automatically, unzip them with the help of a software. There are free packages such as WinZip® or PKWARE's PKZIP® for Microsoft Windows or Allume System’s Stuffit Expander for Mac OS X or higher.
Open a .zip file in the software of your choice.
Follow the zip software’s instructions to save your photos.
Still can't find what you're looking for? Write to us at
[email protected]
.
